Privacy Policy

The person responsible for data processing is:
Thomas Richter
GTSports GmbH, Eiswerderstr. 18, Building 129
13585 Berlin
info@grandtoursports.com

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offering. Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail within the context of a balancing of interests. All access data will be deleted no later than seven days after your visit to the site.

Hosting services provided by a third party
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the accurate presentation of our services, which prevail within the context of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contact and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening a customer account and without this information you cannot complete the order and/or open an account or send the contact. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR to process the contract and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or by using a dedicated function in your customer account.

3. Data transfer

In order to fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We use a payment service provider based in a country outside the European Union. Personal data is only transferred to this company if it is necessary to fulfill the contract.

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your email address to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating the delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we will inform you in this declaration.

cargo-partner GmbH
Sachsenstraße 6
20097
Hamburg

4. Email newsletters and direct mail advertising

Email advertising with newsletter registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this statement.

The newsletter will be sent as part of processing on our behalf by a service provider to whom we will pass on your email address for this purpose.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

Postal advertising and your right of objection
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in addressing our customers with advertising, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.

5. Cookies and web analysis

In order to make visiting our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which override our legitimate interests in balancing interests. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. This web analysis service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Google (Universal) Analytics uses methods such as cookies to enable an analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context will be deleted.

To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be obtained here Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de . This prevents Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data.

As an alternative to the browser plug-in, you can this link Click to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

Live chat tool Zendesk
If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 (1) (b) GDPR for the purpose of answering your inquiry as part of contract processing. Furthermore, the use of this tool serves to protect our legitimate interests in effective and improved customer communication, which prevail within the framework of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. The data will then be deleted.
As part of processing on our behalf, the third-party provider Zendesk, Inc. provides the services for providing the live chat tool. All data collected as part of the use of the chat tool is processed on its servers.
Zendesk, Inc. is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be here Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which prevail within the framework of a balancing of interests, in an optimized presentation of our offering and easy accessibility of our locations in accordance with Art. 6 (1) (f) GDPR.
When using Google Maps, Google transmits and processes data about the use of the Maps functions by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing.
To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be obtained here Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information about data processing by Google can be found in the privacy policy of Google . The terms of use for Google Maps contain detailed information about the map service.
The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR, which you here can view.

Google Fonts
The script code "Google Fonts" is integrated into this website. Google Fonts is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to protect our legitimate interests, which prevail within the framework of a balancing of interests, in a uniform presentation of the content on our website in accordance with Art. 6 (1) (f) GDPR.
This establishes a connection between your browser and Google's servers. This allows Google to know that our website was accessed via your IP address.
To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be obtained here Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
Further information about data processing by Google can be found in the privacy policy of Google .

6. Social Media Plug-Ins

Use of social plugins from Facebook, Instagram
Our website uses so-called social plugins (“plugins”) from social networks.
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugin, the providers receive the information that your browser has accessed the corresponding page on our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly associate your visit to our website with your profile on the respective social network. If you interact with the plug-ins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts there. This serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 (1) (f) GDPR.
The purpose and scope of data collection and the further processing and use of the data by the providers as well as a contact option and your related rights and setting options for protecting your privacy can be found in the providers' data protection information.
https://www.facebook.com/policy.php
https://help.instagram.com/155833707900388

If you do not want social networks to directly assign the data collected via our website to your profile on the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the loading of the plugins using add-ons for your browser, such as the script blocker "NoScript" (https://noscript.net/).

YouTube video plugins
This website incorporates content from third-party providers. This content is provided by Google ("Providers").
YouTube is a service provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).

For YouTube videos embedded on our site, the enhanced data protection settings are activated. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to protect our legitimate interests, which prevail within the framework of a balancing of interests, in the optimal marketing of our offering in accordance with Art. 6 (1) (f) GDPR.
For information on the purpose and scope of data collection and the further processing and use of the data by the providers, as well as your rights and setting options for protecting your privacy, please refer to Google's privacy policy. https://policies.google.com/privacy .

Our online presence on Facebook, Instagram
Our presence on social networks and platforms serves to improve and actively communicate with our customers and prospects. We provide information about our products and current special offers there.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. From this data, so-called user profiles are created using pseudonyms. These profiles can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are generally used on your device. Visitor behavior and user interests are stored in these cookies. According to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (approval) to data processing, e.g. using a checkbox, the legal basis for data processing is Art. 6 (1) (a) GDPR.
To the extent that the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, an adequacy decision has been issued by the European Commission. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be obtained here can be viewed.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and settings options for protecting your privacy, in particular the opt-out option, please refer to the providers' privacy policies linked below. If you still need assistance in this regard, please contact us.
Facebook: https://www.facebook.com/about/privacy/

Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum

Instagram: https://help.instagram.com/519522125107875

Opt-out option:
Facebook: https://www.facebook.com/settings?tab=ads
Instagram: https://help.instagram.com/519522125107875

7. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    – to exercise the right to freedom of expression and information;
    – to fulfill a legal obligation;
    – for reasons of public interest or
    – to assert, exercise or defend legal claims
    is required;
  • According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    – you dispute the accuracy of the data;
    – the processing is unlawful but you oppose its erasure;
    – we no longer need the data, but you need it to assert, exercise or defend legal claims or
    – you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of any consent given or objection to a specific use of data, please contact:

GTSports GmbH
Thomas Richter
Eiswerderstraße 18 / Building 129
13585 Berlin
+49 30 206 547 16
info@grandtoursports.com

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Right of objection
If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.